Avolta Honors Outstanding Employees in North America Hall of Fame Induction

North Palm Beach, USA - Avolta marked an impressive milestone on June 24, 2025, as it celebrated the induction of five exceptional team members into its North American Hall of Fame at the North America Support Center in Maryland. This event aims to honor those who have gone above and beyond to create memorable experiences in the travel retail and food & beverage sectors across the USA and Canada. Each inductee was nominated for their outstanding service throughout 2024 by Operations leadership, showcasing their unique contributions to the organization.

The 2024 Avolta Hall of Fame inductees include:

• Aida Berhen – Bartender, Raleigh-Durham International Airport – HMSHost
• Mariia Protas – Operations Office Admin, Vancouver International Airport – Hudson
• Charles Thring – Stock Manager, Toronto Pearson International Airport – Dufry
• Monique Santos – HR Specialist, Palm Beach International Airport – HMSHost
• Chi Wai Chow – Shift Supervisor, Vancouver International Airport – Dufry

Steve Johnson, President & CEO of Avolta in North America, commented on the significance of such events, underlining the importance of celebrating employees who contribute to the company’s success. Laura E. FitzRandolph, Chief People & Culture Officer for North America, echoed this sentiment, emphasizing the extraordinary dedication of the inductees to guest service. This Hall of Fame celebration is more than just an annual affair; it’s a part of Avolta’s strategic employee recognition program, which aims to provide structured ways to honor individual contributions and create a positive workplace culture.

The Role of Employee Recognition

Employee recognition programs, as noted by Matter, play a pivotal role in fostering engagement and boosting morale. They provide systematic approaches to celebrate achievements and reinforce company values, which, as Avolta illustrates, is incredibly valuable. Effective recognition can lead to improved employee retention, increased motivation, and a general feeling of being valued among the workforce. Incorporating formal and informal recognition helps in creating an environment where team members feel appreciated.

For instance, techniques like peer-to-peer recognition and milestone celebrations not only recognize individual efforts but also foster collaboration among team members. Given Avolta’s emphasis on these practices, it’s clear that investing in employee satisfaction results in a motivated and productive workforce.

Looking Ahead: Engaging with the Industry

Beyond the Hall of Fame celebrations, Avolta is gearing up for the upcoming IFSA Global Expo in California, set for October 28-30. This event has served as a key platform for learning, networking, and innovation in the airline catering and food industries for over 50 years. The company sees great value in being present at this expo, as it allows them to remain competitive while continuing to foster relationships and explore new developments in food innovation and service standards.

Calvetti Meats, another player in the industry, will also have a presence at the expo, featuring a booth to discuss their offerings and engage with partners. This further illustrates the importance of continuing to stay connected and informed within the industry.

Ultimately, organizations such as Avolta are showing that there’s something to be said for investing in both employee recognition and industry engagement. By properly valuing their employees and continuously seeking innovation, they pave the way for organizational success and a culture that thrives on appreciation and commitment.