WOW! Appoints Audrey Glenn: A Powerful Move in Telecom Law!

Greenville, USA - In a significant move reflecting its commitment to regulatory excellence, WOW! Internet, TV & Phone has announced the appointment of Audrey Glenn as Senior Director of Legal and Regulatory Affairs. This decision was made public on June 5, 2025, and underscores the company’s ambitions as it expands into both Greenfield and legacy markets. Roger Seiken, WOW!’s Senior Vice President and General Counsel, expressed enthusiasm for Glenn’s extensive experience in telecommunications law, saying it will greatly benefit the company’s legal team as they navigate this growth period.

Glen’s impressive background spans over 30 years in legal affairs, during which she has served as an attorney and consultant for Carousel Consulting. Her extensive credentials include notable past positions at Cable & Wireless USA, the Federal Communications Commission (FCC), and the U.S. House of Representatives. This wealth of experience positions her well to lead WOW! as it caters to nearly 2 million consumers across 20 markets, primarily in the Midwest and Southeast. The company also boasts services that include high-speed internet, cable TV, mobile phone services, and cloud solutions.

Impact of Regulatory Changes

The timing of Glenn’s appointment aligns with significant regulatory changes in the telecommunications sector. Recently, on May 7, 2024, the FCC released a Declaratory Ruling that reclassifies broadband Internet access service as a telecommunications service under Title II of the Communications Act. This ruling is a substantial modification, as it removes most Title II regulations from such services while applying Open Internet rules to broadband Internet access service (BIAS) providers, allowing them to better navigate the regulatory environment and ensure fair access to consumers.

The reclassification is particularly important because it sharpens the FCC’s jurisdiction over communications, creating a progressive framework for internet service providers (ISPs). This change is about more than just legality; it’s about how millions of consumers interact with the internet daily. The ruling could lead to an environment where consumers enjoy greater access to services without the fear of throttling or blocked content – a principal concern raised in the ongoing debate about net neutrality.

Net Neutrality Challenges

However, the road ahead is fraught with challenges. Recently, a federal appeals court dealt a blow to the net neutrality movement by striking down previous FCC rules that aimed to prevent ISPs from unfair practices, such as throttling or charging for faster delivery of data. As reported by USA Today, this decision was viewed as a victory for ISPs, and it signals potential hurdles for advocates of fair internet practices. The ongoing debate is polarizing, with Democrats pushing for greater oversight of internet service providers while Republicans are more inclined to oppose such regulation, viewing it as governmental overreach.

The appeals court’s ruling is particularly concerning for consumer advocacy groups, which argue that absent net neutrality protections, consumers may face increased fees and diminished service quality. Supporters of net neutrality, like former FCC Chairwoman Jessica Rosenworcel, contend that these regulations are essential to foster an equitable internet environment.

In summary, as Audrey Glenn steps into her new role at WOW!, the broader landscape of telecommunications and internet service regulation remains under intense scrutiny. With significant regulatory changes and the challenges surrounding net neutrality, Glenn’s expertise will be key in helping the company adapt and thrive in an ever-evolving environment.

WOW! stands out as a reputable provider, having been recognized 12 times as a Best & Brightest Company to Work For in the Nation, and winning the award for the last eight consecutive years. Such accolades underscore a commitment not just to growth, but to cultivating a company culture that retains top talent and focuses on consumer satisfaction. We look forward to seeing how Glenn’s leadership will influence WOW!’s strategies as they navigate this complex regulatory landscape.